ARSL TRAIN
2026 ARSL Conference Debrief
When: Thursday, October 15
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
Join us for a roundtable discussion to debrief on all things related to the 2026 ARSL Conference. Tell us all about your conference experience, what you learned, conference highlights, or things you would do differently next year. Plus you can provide feedback directly to our committee co-chairs and ARSL staff on what we should do differently as we dive into planning the 2027 conference.
Presented by:
Rachel Lunden, Digital Services Librarian, Nevada State Library, Archives, and Public Records, ARSL Continuing Education Committee Co-Chair
Margo Gustina, Research and Data Services Librarian, University of New Mexico, ARSL Conference Committee Co-Chair
ARSL TRAIN
Compassion Without Collapse: Boundary Setting for Library Staff Under Pressure
When: Thursday, November 5
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
Library staff are expected to provide exceptional service while navigating behavior that can be demanding, inappropriate, or emotionally charged. This interactive session introduces a trauma-informed approach to asserting compassionate boundaries — helping participants stay kind, clear, and courageous under pressure. Rooted in neuroscience and informed by real-world library scenarios, participants will explore how nervous system activation influences communication, why boundary testing occurs, and how to respond with grounded clarity rather than reactivity. This session empowers librarians to recognize early warning signs, and learn practical strategies for responding in ways that protect staff well-being while maintaining welcoming, inclusive spaces. Participants will:
- Understand the role of nervous system activation in difficult patron and colleague interactions
- Recognize early indicators that a boundary may be needed
- Practice mindset shifts that support confident, respectful limit-setting
- Identify strategies for upholding boundaries while maintaining welcoming library spaces
Presented by: Ariana Friedlander, MPA
Ariana Friedlander, MPA, is founder of Rosabella Consulting and a master facilitator specializing in trauma-informed leadership and the Neuroscience of Conversation®. With over 20 years of experience supporting mission-driven organizations, including libraries, she helps professionals navigate difficult interactions with compassion, clarity, and confidence. Her Trauma-Informed Assertiveness Training equips library staff to maintain exceptional service while setting healthy boundaries. Ariana lives in sunny Colorado with her family.
Previous ARSL TRAINs
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