 Catch the ARSL TRAIN!
Join us for ARSL's TRAIN (Training, Roundtables, and Informational Networking) series! Each month, we offer online workshops, roundtables, or networking events designed to support and connect library professionals.
All registrants receive access to the TRAIN recording after the session. TRAIN programming is planned by ARSL's Continuing Education Committee.
Member Benefit: We have an archive with all past TRAIN recordings. Check it out below under "TRAIN Archive!" If you're not yet a member, consider joining to take full advantage of this library of knowledge.
  Upcoming ARSL TRAIN
May TRAIN Roundtable: Customer Service in the Age of Burnout
Libraries are deeply committed to serving their communities, but that commitment can come at a cost to the people doing the work. In an era of increased demand, emotional labor, and limited resources, customer service cannot be sustained without clear boundaries and realistic expectations.
This session will examine how burnout impacts service quality and explores the shared responsibility of both staff and leadership in creating healthier service models. You cannot talk about customer service without talking about staff capacity and well-being. Join us to discuss how we can build a community-care approach in our organizations.
When: Thursday, May 21, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
Facilitated By:
Melissa Little, ARSL Continuing Education Committee Co-Chair
Dana Fanslow, Library Director at Nippersink Public Library District, ARSL Continuing Education Committee Member
 Mark Your Calendar!
June TRAIN: Community Engagement - Register Here!
When: Thursday, June 18, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
July TRAIN Roundtable: Marketing - Register Here!
When: Thursday, July 16, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
August TRAIN: Building and Website Accessibility - Register Here!
When: Thursday, August 20, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
 Upcoming Partner TRAIN
Partner TRAINs are TRAIN offerings from ARSL partner organizations! These are also focused on continuing education, and are free for all ARSL members and nonmembers.
June Partner TRAIN: Facility Sight Member Benefit Program
When: Thursday, June 4, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
June Partner TRAIN: Advocating for Rural Library Needs with GAO
Join the U.S. Government Accountability Office alongside two ARSL member librarians as they discuss the valuable insights and expertise gained through GAO's Survey on public library facility conditions and how you can apply that knowledge to your own library.
When: Thursday, June 11, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
Presenters:
Jennifer Kim is a Senior Analyst in the Physical Infrastructure team at the U.S. Government Accountability Office. She has been with GAO for more than 20 years, looking at different issues in aviation, real property, postal workforce, public transit, and telecommunications, among other things. She graduated with a Bachelor’s degree from Smith College and a Master’s degree from the University of Southern California. She lives in the Los Angeles area with her husband and two children. Her hobbies include reading, travelling, hiking, and playing games with family and friends.
Kyle Browning is an Assistant Director in the Physical Infrastructure team at the U.S. Government Accountability Office. Over 20 years at GAO, he has worked on studies related to public transit, real property asset management, and the U.S. Postal Service, among other things. He graduated with a Bachelor’s degree from the University of Kansas and a Master’s degree from the University of Michigan. His hobbies include reading history, cooking, and watching movies.
Wendy Johnston is the Director of the Fleming County Public Library in Flemingsburg, KY . She holds an undergrad degree in History from Berea College and her MLIS from the University of North Texas with graduate certificates in Storytelling and Public Library Management. She spent most of her career in Adult Services and Programming as well as spending 2 years leading the Rural Library Fellowship with Partners for Education at Berea College. Her professional career has also included work as an Independent Library Consultant, a Public Speaker for Library and Social Justice events and as an active eBay seller of paper ephemera for 29 years. She is the mother of 3 grown children and 5 grandchildren with another due in August. She is a native of West Virginia where her love of library work began when she volunteered for the local public library the summer she was 14. Her love of learning, reading, sharing information and improving life for the people of Central Appalachia has been a driving force in her work for over 20 years. She presently serves as the Co-Chair for the 2026 ARSL Conference and is very excited to see where this work takes her in the future.
Tyler Hahn is the Director of the Cherokee Public Library in Cherokee, Iowa, where he leads initiatives focused on digital equity, inclusive engagement, and future-ready workforce development. A 2024 Library Journal Mover & Shaker and 2025 Distinguished Leadership Award winner from the Iowa Library Association, Tyler has expanded rural access to STEM education, built international esports partnerships for youth, and launched adult training programs in emerging technologies. He advocates for rural libraries as essential civic infrastructure—empowering communities through innovation, education, and connection.
July Partner TRAIN: Connecting Older Adults to Health Information
This 90-minute webinar covers websites and data sources to help you respond to requests for health information from and about older adults, as well as covering programming ideas to address the health information needs of older adults. Sites we'll explore include MedlinePlus, PubMed, ClinicalTrials.gov, the National Institute on Aging, County Health Rankings and the Congressional District Health Dashboard.
When: Thursday, July 9, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
Presented By:
Bennie Finch, Education and Outreach Coordinator, Network of the National Library of Medicine (Region 7)
Shanna Hastie, Communication and Outreach Strategist, Network of the National Library of Medicine (Region 2); Faculty at the Medical University of South Carolina
Mark Your Calendar!
July Partner TRAIN: Career Online High School - Register Here!
When: Thursday, July 23, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
August Partner TRAIN: Hoopla Marketing Makeover Reveal - Register Here!
When: Thursday, August 6, 2026
11:00 am PT / 12:00 pm MT / 1:00 pm CT / 2:00 pm ET
 Previous ARSL TRAINs
Members Only TRAIN Archive
If you’d like full access to our workshop library, ARSL members can unlock an exclusive archive featuring five years’ worth of additional TRAIN recordings — including deep dives, hands-on tutorials, and expert-led sessions specifically tailored with small & rural libraries in mind. With dozens of extra recordings, this growing resource is the perfect way to continue learning at your own pace. Log in or join ARSL today to start exploring!
Browse Our Public TRAIN Archive
View a selection of ARSL TRAIN session recordings available to all, including Partner TRAINs and COVID-19 Roundtables. These sessions were open to both members and non-members.
Cancellation Policies & Fees
Please review our Cancellation & Late Fee Policy to understand our event guidelines.
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